SUPPORT

The primary purpose of this position is to plan and manage the delivery of software solutions in that area, through the following activities: developing customer relationships at the line of business level, project planning and estimating, followed by executing, tracking, and implementing of the solution deliverables.

Primary Duties & Responsibilities:

  • Manages the delivery of multiple consulting projects as a billable consultant, providing proactive control of schedule, budget, and completion criteria
  • Facilitates relationships between the customer to take responsibility for maintaining a high level of satisfaction
  • Provides pre-sales support, meeting with potential customers, engaging in contextual line of business discussions, identifying solution opportunities for their business challenges, and describing our solutions and project approach
  • Partners with those functional line of business areas along with vendors and partners in defining solution/project priorities, scope approach, resource requirements, timing, deliverables, and funding
  • Assists with writing contracts for software consulting services, helping with the coordination of estimation and document creation
  • Prepares and presents accurate Statements of Work (SOW) estimates for deployment and development projects
  • Provides overall leadership and direction to the project team

Requirements & Basic Qualifications:

  • Bachelor’s degree in Computer Science, Management Information Systems, or a related field
  • At least three (3) years experience managing software projects
  • At least five (5) years experience in the field of Business Intelligence and Data Warehousing

Other Position Requirements:

  • Demonstrated experience in successful delivery of multi-million dollar enterprise-size, complex multi-platform projects
  • Extensive experience with both software implementation and software development projects
  • Demonstrated background forming and managing geographically disbursed teams
  • Demonstrated consulting background, including experience writing statements of work (SOW), creating proposals, and responding to RFIs/RFPs
  • SCRUM/Agile methodology expertise
  • One or more years experience in managing projects using the full software lifecycle development model
  • Demonstrated understanding in the areas of application programming, database, and system design
  • Demonstrated communication and presentation skills
  • Demonstrated conflict resolutions, problem solving and investigation, and negotiation skills

Preferred Requirements:

  • One or more of the following certifications: PMP, Masters Certificate in Project Management, Masters Degree in Project Management, Certified Scrum Master

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