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TRAK*M Managed Services Platform

trak m

TRAK*M provides the critical IT monitoring and management you need to ensure system stability and reliability

1

24/7 support identifies potential problems so you avoid costly outages

2

Expert strategic evaluation and tactical planning enables seamless, cost-saving cloud upgrades

3

Run, maintain and support databases and applications from the cloud while saving on staffing costs

Your data is a hidden treasure - TRAK*M gives you the map!

mLogica’s TRAK*M is a comprehensive database monitoring and management suite that helps you unlock the value of your enterprise data by transforming how you optimize your IT infrastructure. By providing a common, flexible architecture across all your on-premise, distributed and cloud platforms, TRAK*M ensures peak database and application performance with minimal downtime.

With today’s complex IT environments and data availability demands, insufficient performance monitoring can lead to catastrophic system outages. TRAK*M leverages enhanced machine learning and artificial intelligence to automate detection of adverse events, alerting you and even resolving such events before they devastate your business.

Ideal even for the most complex, mission-critical enterprises, TRAK*M reduces downtime for all major databases and operating systems through real-time analysis of IT infrastructure activities and proactive alignment of resources to your current needs. No matter how complex your IT infrastructure and how much value you’re looking to extract, mLogica is your trusted partner for driving enterprise profitability through IT modernization.

TRAK*M’s comprehensive monitoring proactively protects all your business functions:

  • Quickly detects and automatically resolves blocked processes and high-load situations before they create costly slowdowns and outages
  • Optimizes performance using timed event profiles, process-level statistics, runtime query plans and on-the-fly usage analyses
  • Enhances visibility into data storage trends, workloads and other key functions of your database
  • Finds long-running SQL and hot objects in real-time or in the recent past to accelerate response times
  • Sends critical out-of-space alerts on database and segments conditions

mLogica’s managed services approach puts data experts on your team

  • Assessment Experienced consultants review your database’s current environment, issues, processes, communications, escalation, SLAs and much more
  • Technical Operational Manual (TOM) Defines your supported environment inventory, routine and ad hoc activities and incident processes
  • Automated Hardening Architect-led, automated methodology to proactively tune and monitor supported environments—substantially reducing rates of time- and money-wasting trouble tickets
  • Operations Expert operational support provides daily proactive management of your data environment
  • Feedback Feedback on any modifications in the support program

Supported Cloud, Databases and Operating Systems

Cloud
  • Amazon Web Services
  • Google Cloud Platform
  • Oracle Cloud Infrastructure
  • Microsoft Azure
Platforms and Operating Systems
  • Mainframe
  • Windows
  • UNIX
  • Linux
Downstream Applications
  • JD Edwards
  • SAP
  • PeopleSoft
  • Oracle E-Business Suite
  • Fidelity Information Systems (FIS)
  • BI Tools
  • Custom Applications
Upstream Applications
  • Informatica
  • Talend
  • Extract, Transform, Load (ETL) Tools
  • Scripts & Macros
  • Custom Applications
  • IBM DataStage & Data Quality
Databases
  • Oracle DB, MySQL
  • Azure SQL, SQL Server, Cosmos DB
  • IBM Db2 (LUW, AS/400, Z)
  • GCP Cloud SQL, BigQuery, & Bigtable
  • SAP HANA, Sybase ASE, Sybase Replication Server, Sybase ASA, Sybase IQ
  • Informix
  • PostgreSQL
  • MariaDB
  • AWS RDS, Aurora
  • Apache Hadoop